Tailor Made Letting agency are property managers for Poole & Bournemouth. This local Poole Business has continued to specialize in rental property and management of private residential accommodation. Established in 1992 Tailor Made have developed their systems and processes as well as staying upto date with advances in the latest Property Management software "Gemini"
Jamie Rolls of
Tailor Made Lettings says "Residential management is all about minimizing risk and because we specialize, we are good at what we do" The biggest problems arise where Landlords look to manage property themselves and whilst some maybe good at it others create situations where everything turns to pot simply because both sides are too emotionally involved in the property. Its not surprising to us how many times landlords with direct contact get annoyed then situation results in all out war. So often Landlord owners visit our offices to discuss their problem tenants asking us for help in dealing with the issue of tenants who have become difficult as a result of arguments.
Finding a tenant is the easy part of our job advanced websites and various property portals such as rightmove and zoopla bring the right type of customers to our door. The key to a happy rental is to maintain good relations and not to let a dripping tap or a faulty lock turn into a debacle that damages relations. No property is perfect and much of the time occupants are frustrated by technology shoddy workmanship therefore such issues need to be tracked and signed off as successfully tackled. The other cause of potential problems can be the lack of information. For many issues simply providing info prior to occupation can take the sting out of issues when they arise. For instance where a Landlord has gone to the expense and trouble of cleaning a property prior to occupying it is always worth providing a copy of the receipt attached to the inventory. Then at the end of a contract when you ask the tenant to oblige the same courtesy and they begin to argue {as often they do} a simple production of the receipt and the contract clause stating they will oblige with a clean will turn a reticent tenant into an obliging one. At Tailor Made we have a word for managing expectations of Landlords and Tenants "preconditioning" if a person has been preconditioned then there is less likely to be an argument when a strong arm becomes necessary. Common sense really?
So many times its these small tricks of the trade that result in achieving what both tenant and landlord hope for "a smooth uncomplicated tenancy"
As a landlord once you have read this short article you must surely see the benefits of using a specialist letting agent as opposed to handing your property over to a sales agency who does rentals on part time basis. Many agents these days have turned to the rental market because times are hard and they have to find a second income stream.
For many sales agents dealing with issues are a nuisance, particularly when they are out selling property, so problems are often left to an inexperienced secretary or part time worker whose skill is to manage the phone and in response to a problem phones a manager who in turn tells the receptionist to ring a plumber,who then leaves an ansa machine message and there ends the matter. As property manager a water leak needs to be followed through to the end even if it means letting the plumber in ourselves.
Its what we do. You can picture the scenario a very angry Tenant returns home to find plumber came turned water off in the Road because he couldn't get access and will not come out again that evening.
Tailor Made Letting agents
