Its spelt with an "I" its the mark of our Letting Agency and the Sandbanks estate agent in Poole Dorset a family business and an independant agency established in 1992.Tailor Made Lettings is a dedicated rental agency trading from the Poole town centre offices at Poole end of Longfleet Road. Tailor Made estate agency is located on the Sandbanks peninsula opposite the main beach car park. Neither of these offices have any connection to the agent of similar name based in Bournemouth I am making this statement as people are becoming confused by an agent in Bournemouth who has chosen to trade under the name Taylor Made spelt with a "Y" and has chosen to have estate agent boards a banner/logo that is blue and white similar to our Logo. The reason the other agent has done this is very obvious and because of the confusion it is causing I have from time to time set the record straight on various social media including linkedin twitter and facebook. websites for Tailor Made Letting agents www.tailormadelettings.co.uk run by Francis Payne Tailor Made estate agents www.tmea.biz run by Adrian Dunford
Showing posts with label letting agent. Show all posts
Showing posts with label letting agent. Show all posts
Wednesday, March 25, 2015
Important Notice ref Copy Cat Agent in Bournemouth
Tailor Made
Thursday, October 23, 2014
Property Managing Agents Poole Dorset. A looks at best ways to upset a tenant
Tailor Made Letting agency are property managers for Poole & Bournemouth. This local Poole Business has continued to specialize in rental property and management of private residential accommodation. Established in 1992 Tailor Made have developed their systems and processes as well as staying upto date with advances in the latest Property Management software "Gemini"
Jamie Rolls of Tailor Made Lettings says "Residential management is all about minimizing risk and because we specialize, we are good at what we do" The biggest problems arise where Landlords look to manage property themselves and whilst some maybe good at it others create situations where everything turns to pot simply because both sides are too emotionally involved in the property. Its not surprising to us how many times landlords with direct contact get annoyed then situation results in all out war. So often Landlord owners visit our offices to discuss their problem tenants asking us for help in dealing with the issue of tenants who have become difficult as a result of arguments.
Finding a tenant is the easy part of our job advanced websites and various property portals such as rightmove and zoopla bring the right type of customers to our door. The key to a happy rental is to maintain good relations and not to let a dripping tap or a faulty lock turn into a debacle that damages relations. No property is perfect and much of the time occupants are frustrated by technology shoddy workmanship therefore such issues need to be tracked and signed off as successfully tackled. The other cause of potential problems can be the lack of information. For many issues simply providing info prior to occupation can take the sting out of issues when they arise. For instance where a Landlord has gone to the expense and trouble of cleaning a property prior to occupying it is always worth providing a copy of the receipt attached to the inventory. Then at the end of a contract when you ask the tenant to oblige the same courtesy and they begin to argue {as often they do} a simple production of the receipt and the contract clause stating they will oblige with a clean will turn a reticent tenant into an obliging one. At Tailor Made we have a word for managing expectations of Landlords and Tenants "preconditioning" if a person has been preconditioned then there is less likely to be an argument when a strong arm becomes necessary. Common sense really?
So many times its these small tricks of the trade that result in achieving what both tenant and landlord hope for "a smooth uncomplicated tenancy"
As a landlord once you have read this short article you must surely see the benefits of using a specialist letting agent as opposed to handing your property over to a sales agency who does rentals on part time basis. Many agents these days have turned to the rental market because times are hard and they have to find a second income stream.
For many sales agents dealing with issues are a nuisance, particularly when they are out selling property, so problems are often left to an inexperienced secretary or part time worker whose skill is to manage the phone and in response to a problem phones a manager who in turn tells the receptionist to ring a plumber,who then leaves an ansa machine message and there ends the matter. As property manager a water leak needs to be followed through to the end even if it means letting the plumber in ourselves. Its what we do. You can picture the scenario a very angry Tenant returns home to find plumber came turned water off in the Road because he couldn't get access and will not come out again that evening.
Tailor Made Letting agents
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Tuesday, July 22, 2014
Fast moving rental market in Poole Dorset say Poole town centre Letting Agency Tailor Made Lettings
Try finding a property to rent in Poole Dorset
The task is not an easy one as anything that is left on the market for more than 7 days tends to be very over priced or simply not of a standard acceptable to the price range its in. A quick glimpse at our website is a good indication of the residential letting market today. Our Tailor Made Letting agents website only has two properties available and we anticipate both will be rented to fully vetted tenants by the end of this week. The average time to rent out a house or apartment in Poole or Bournemouth for this market is now 7 days.
These figures are based on our Poole & Bournemouth operating area over the last 6 weeks during which time we have placed tenants in 14 properties from Westcliff to Sandbanks and as far West as Lytchett. Of course in this market where demand far exceeds supply finding a tenant is easy but Landlords should still be wary as in a market where there are few properties it normally means there are a lot of dubious people seeking to rent and rigorous vetting is still the best way to eliminate risk. Historic checks and credit checking is a must no matter who the person is check them out properly and ask your agent to provide details of the checks. The other check that a property owner should look into is the actual rental value. Many agents who do not specialize in renting homes do not keep their eye on the ball and we seen last month similar property rented out next door to each other with a discrepancy of One hundred & fifty pounds a month simply because it was easier for the estate agent to offer it at the same rent it had been let for for the past 18 months. Essentially the property came vacant and because of the agent it cost the landlord owner 1800 pounds for the 12 month rental.
Are you getting the correct rental
This is why at Tailor Made Lettings when a property comes up for renewal we use a market rental analysis system to create a written report for that particular street and the immediate surrounding location. The analysis creates a report dating back 12 months. Essentially you feed in property details bedrooms street detached etc and stats are produced and sent to the property owner for a decision on how much rent should be asked. The system works well where a tenant is due for renewal and when faced with a report detailing surrounding similar homes and the rentals for those homes the tenant is more inclined to accept an increase or at least negotiate, whereas without such proof a request to increase rent may result in being given notice by a tenant you do not want to lose.
Tailor Made Lettings are happy to provide owners with rental analysis report for your property. To obtain your report simply email us the address of the property, brief description, number bedrooms & postcode to jamie@tailormadelettings.co.uk or phone Poole 01202 673454
to go to our website click on our name Tailor Made Letting Agents
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Tuesday, April 15, 2014
Poole letting agents fresh advice on buy to let property market
Buy to Let Poole Dorset
The last few months has seen the property market booming in Poole Dorset. So what is happening with the the buy to let market.
On the face of it the market is very good with a shortage of property and plenty of prospective tenant inquiries.
Wind the clock back 5 years to the time when many property owners who invested in property couldn't sell and were then faced with having to rent their property. Turned out quite a good option because of the low interest rates. So here we are 5 years on with a mini boom and a threat of Government having to take more drastic action to slow the market down and Banks finally happy to lend to buyers. The result has been many of those owners taking advantage and cashing in and many who wanted to buy their own homes buying. In the short term this has left a shortage of rental property in the Poole Area and rents have soared. However Agents are finding they are not replenishing their stocks and seeing more move out's than move in's. Great news for those that have decided to remain Landlords or who are looking at buying a property to rent out. Through our agency we can report that our recognized professional property owners, the smart money have been buying renters. They have been making low offers and gaining high rents believing they are yet again on a rising market for the next two maybe 3 years. The shortage of rental property means that over the last few months the average period to find a tenant has reduced from 3 weeks down to 10 days providing minimal void periods for those who invest. Infact in the last 2 months we have seen 3 purchases where we have advised the buyer/landlord to negotiate as part of the deal access to show the property between exchange and completion resulting in a tenant signing up on or within days of the purchase.
We have been pleased with the response to our Buy to Let comparable report/analysis and many property investors have looked at a potential property wondering if the figures quoted by the selling agent are accurate. Tailor Made Lettings given a street name and property description anywhere Poole or Bournemouth will be able to produce a written report detailing all rents asked in that street or within quarter of a mile of that location along with a few other useful stats. For instance consider Broadstone in Poole as a potential location to buy a house. The stats we have show that it is a location with fewest rentals yet has the most searches for rental property.
Another trend that we are regularly seeing are end user buyers who look to Poole Dorset as a retirement location. Within the last 12 months 4 people have bought houses in and around the Lower Parkstone area with the sole intention of taking advantage of low prices renting for a number of years before re-modelling refurbishing in readiness for retirement. This trend came to my attention some years ago when a London headmaster arrived at our Sandbanks office. The client was 10 years off retirement was conscious he needed to buy now whilst still on a wage and could afford a mortgage, then in 8 years time he will start getting ready to make his move from the City to a beautiful home in a wonderful seaside town 10 minutes walk of Poole Harbour paying off the mortgage using his lump sum from his pension.
Poole Dorset surely has to be one of the best places in Britain to live in. The Harbour,the beach,Purbecks, New Forest,Bournemouth town really make this a feel good area to live and to invest in.
Why not call us to discuss potential locations for good investment properties 01202 673454
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Friday, August 10, 2012
Info you may not know about Tailor Made
The long established Letting Agent for Poole Dorset
Tailor Made Lettings maintains a choice of furnished and unfurnished property in the Poole area. Our rentals are mainly between Lytchett Mattravers (west of Poole) and as far as Westbourne & the Westcliff (east of Poole).
Our main office established in 1992 is in Poole town centre on the Barclays International roundabout across the way from the Dolphin shopping centre. Tailor Made Lettings has a presence in the Tailor Made estate agents sales office on the Sandbanks peninsula. The rental & sales agencies are seperately owned but work together to promote the successful Tailor Made brand.
Tailor Made Letting provide a range of rental services that include Full Management and for those who prefer to manage themselves we can provide a Tenant intro only service. Tailor Made Lettings do not take on bedsit property or student accommodation. We prefer to concentrate on the corporate market finding working people to occupy well maintained homes.
Tailor Made Lettings are a dedicated letting agency and one of the few agents who do not award repair contracts and take a cut from the contractor. In fact we prefer to ask the Landlords to pass us contact details of their own plumbers electricians and repair men. After all if the Landlord has used them in the past they will know the property and save time and money. We do expect contractors proposed by a landlord to have 3rd party liability insurance.
Whilst we are known for renting out luxury multi million pound homes the fact is that the 1 & 2 bedroom apartment market particularly around Poole town, Parkstone, Lower Parkstone, Hamworthy, Creekmoor, Westbourne, Oakdale etc is our bread and butter market.
We are very pleased to have a very high profile in the area and this enables us to continually maintain a good register of prospective tenants. The results is that we often find Tenants faster than many of the smaller local agents. Time is money and once we have a keen taker for the property we put in place a 48 hour referencing & credit checking service.
Jamie Rolls runs the Poole town centre office. Jamie born & bred in Poole is a keen golfer and member of Parkstone Golf club and is a committee member of his much loved East Dorset Croquet & Tennis club where years ago he played county junior tennis but now plays cat A doubles tennis for the club.
Thursday, July 26, 2012
Beware! Good Agent Bad Agent
BEWARE BAD RENTAL AGENT: Choose the right agent
In property Lettings Specialising is King
How many of us ask the right questions when choosing an Agent
The world economic crisis resulted in a strong rental market as ability to buy is diminished with of finance. The result has been many new letting agencies opening and many Estate Agents who never offered rentals or property management turning a hand into the letting market.
A Question I get asked often "what makes a good letting agent"
When Tailor Made Lettings first opened the Poole Town centre office in 1992 it was as a dedicated rental office. At that time I had worked in property management for 15 years during a time where the wrong word on the receipt of a prospective occupier could result in your property value halving overnight. In the 1970s and 1980s caution was key slip up in law. These days it has been simplified but the duty of care is still paramount and as in every industry specialising is king.
During the late 1990s my wife wanted to return to work and came up with the idea of opening an estate agent. I had lots of room in the Rental office and so suggested that she may like to use a couple of desks and part of the window space to sell property. Within a month with 2 new staff the Sales venture opened.
What became apparent very quickly is how different sales staff are in comparison to trained rental staff. The property management team were entering finite information and figures requiring a degree of concentration, suddenly we had some chatty sales staff talking over our heads about deals and applicants constantly thinking out loud. The disruption continued for several months and in the end I told my wife to find her own premises. Within 6 months she had vacated and moved to Sandbanks.
The office returned to normality with my team concentrating on the task of managing the issues that arise when renting property. The team of 6 comprised as follows:
1. Owner manager
2. Financial controller
3. Lettings negotiator
4. Property inspector_ problem solver
5. Compliance Administrator
6. Receptionist - Administrator
All have been through various levels of training and qualifications. All have been kept up-to-date with the latest changes in Law and compliance.
So tell me how many Selling Agents that converted to rentals provide this kind of staffing and where did the training come from.
An established letting agent has been through the mill and back many times. Along the way the agency has made errors paid for them and rectified the systems to avoid them in the future. This build up of experience is very important.
Too often over the years I have heard agents at conferences or seminars at the bar making silly comments "I don’t take any nonsense from my tenants I really tell them where to get off if they dare question me"
Hello Mr Agent! This is no longer a feudal system the likelihood is that your tenant is more qualified than you and earns 5 times your wages. No doubt this is an agent who alienates tenants and as a result looses respect and good communication. Most of the time the ones making the comments turn out to be inexperienced or migrating from sales to dabbling in lettings as well.
So a Letting Agent - Property manager is a specialist that you as a client employ to find a tenant and minimize risk.
My approach has always been nice people in nice property makes my life as an agent easier and I do prefer a hassle free work environment as opposed to Get them in at whatever cost because we need the commission . This attitude by agents results in problems.
It’s frustrating when we refuse a rental tenant due to poor references then they go to the agent along the Road and are accepted immediately. You have to ask yourself did they reference and if they did what did they actually produce to the owner.
Over the years as an agency we have turned down offers to manage bedsitters, houses in multiple occupation and student accommodations. Why? Because these types of properties are problematic and managing them will result in a lot of time being spent resolving issues taking staff away from their day to day management tasks.
There may well be some good estate agents who double up as letting agents but finding the good tenant may only be half the necessary qualification. The real Letting Agent Property Manager has the knowledge and expertise as to how to deal with things when a good tenant goes bad.
Francis Payne
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234 High St N, Poole, BH15 1DY, UK
Tuesday, November 15, 2011
Poole rental agent
The rental agent in Poole Town centre committed to the rental market
Tailor Made Lettings is proud that it has remained committed to the rental market and next month will be our 18th year for the Poole town centre office on the Barclays international Round-about at High Street North.
Whilst many of our competitors start off as selling agents who incorporate rentals as a sideline the Tailor Made office located at the end of Longfleet Road Poole has never sold property.
Jamie Rolls managing partner states “our business at Poole town centre is about risk minimization and for this reason each member of staff needs to be trained to specialise in rentals & management” The firm points out that their systems and techniques in minimizing risk has developed over many years resulting in virtually a trouble free management programme. Francis Payne senior partner confirms “ If you permit a troublesome problematic tenant into a property you will end up spending most of your time dealing with problems and too many agents who are inexperienced or simply greedy for commission permit the wrong people to occupy creating a headache for everyone involved. With experience, the correct vetting and the right approach problems are avoidable” Whilst the Tailor Made brand name has become synonymous with high end luxury homes the firm is quick to point out that the Poole office applies the same standards of care and risk minimization to all property be it a 1 bedroom town centre apartment or a 6 bedroom waterside mansion the systems are the same for all and are tried and tested. In 18 years Tailor Made Lettings are probably now one of the largest local letting agents and if you are thinking of renting a property the likelihood is that they will have a number of comparables in your area of Poole to support achieving the maximum rent possible without the property remaining empty for too long.
Tailor Made Lettings is proud that it has remained committed to the rental market and next month will be our 18th year for the Poole town centre office on the Barclays international Round-about at High Street North.
Whilst many of our competitors start off as selling agents who incorporate rentals as a sideline the Tailor Made office located at the end of Longfleet Road Poole has never sold property.
Jamie Rolls managing partner states “our business at Poole town centre is about risk minimization and for this reason each member of staff needs to be trained to specialise in rentals & management” The firm points out that their systems and techniques in minimizing risk has developed over many years resulting in virtually a trouble free management programme. Francis Payne senior partner confirms “ If you permit a troublesome problematic tenant into a property you will end up spending most of your time dealing with problems and too many agents who are inexperienced or simply greedy for commission permit the wrong people to occupy creating a headache for everyone involved. With experience, the correct vetting and the right approach problems are avoidable” Whilst the Tailor Made brand name has become synonymous with high end luxury homes the firm is quick to point out that the Poole office applies the same standards of care and risk minimization to all property be it a 1 bedroom town centre apartment or a 6 bedroom waterside mansion the systems are the same for all and are tried and tested. In 18 years Tailor Made Lettings are probably now one of the largest local letting agents and if you are thinking of renting a property the likelihood is that they will have a number of comparables in your area of Poole to support achieving the maximum rent possible without the property remaining empty for too long.
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