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En Sotogrande La Provincia de Cadiz Espana Con crisis la majoridad de estranjeros llega y quieren alquilar de larga temporada. casas como este antes 4500€ cada mes ahora 2500€ o 2800€ cada mes

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Poole rental agent specialists Tailor Made lettings maintain office dedicated to rental & management

Dedicated only to the rental market Our Poole Town centre office has been a dedicated rental agency from the day it opened in 1992.

Only once did I attempt to bring in a sales department. It was when my wife decided she would like to return to work. The truth was that adding several selling staff into the mix proved counter productive to my Letting business.

My rentals team are proficient and trained to be accurate administrators. Duties include important logging diarising all manner of events,regulations,important anniversaries,rent due,renewals,gas safetychecks,electricity inspections,new tenancies,expiring tenancies, maintenance,rent increases,inspections,checkouts,checkins,inventories and so much more.

Sales staff I soon found had an aversion to admin and seemed to chat most of the day. They discuss their sales,their strategies and bounce ideas around all day long about getting an instruction or promoting a property or controlling a client, they were mainly working loudly together as a team.The sales people jotted the odd notes down and had very good memory for pursuing finite issues that may or maynot caused sales to falter every aspect shouted across the office for all to hear.

All very well but having two teams in one office was causing my lettings team problems.The answer was tricky as after 12 months I had to tell my wife she had to find alternative premises to work from.

Fortunately for Tailor Made we discovered the Sandbanks Peninsula office and opened up a dedicated sales office in 2001 from where staff referred rental inquiries back to Poole Town centre branch.

Since then our interest in sales at Sandbanks has been sold, yet remains in my wifes family.

With new regulations governing every aspect of renting a property, operating a proper management system is key to dealing with larger volume. Lets face it you would not want your property to be the one that slipped through the net for something important such as building insurance,gas safety,electrical testing or tenancy renewal or notice to quit.

For the last 15 years we have used Gemini (started out as protrack) a property management package that covers every aspect of looking after property.The system is wonderful and speeds up all our processes freeing our time to promote and market empty property.

However we have grown with the system and staff are trained to use it. For instance a new member of accounts it takes approximately 6 months of working supervised to become proficient. The entire team pump in their info and record data on a daily basis. The entire history of your property under management is recorded and important events pop up out of the system at the right time and dates.

Property Management has become more complex and the need now is for specialised staff to perform specific jobs. I have been in the business since 1979 and know that to simply wake up one morning and decide to switch from Estate agency sales to rentals or do both is not conducive to good practice.

When faced with dropping everything and doing a viewing your Estate Agent sales negotiator will be up and gone as this is the reason he took the job to sell and earn large commissions, the fact that he has taken 10 repair calls,a checkout has been delayed, a tenant is locked out of the house and there are nine renewals to be done that afternoon may see the negotiator fade out of sight.

My trained staff attend regular training days and our own in-house training stems from adopted practices and techniques learned from an office with 20 years history as a dedicated rental agency using an expensive software system to make sure things are not missed and all reports are logged. Even for a dripping tap we now click on "choose the property", click choose the contractor, enter an instruction and click to send it to contractor and owner by email.

The job will be shown outstanding until a bill has been received and will disappear off the to-do screen once the bill has been paid. The Tailor Made office in Spain provides Estate Agency sales and although we offer rentals we do so on a Tenant finding service only . No management so essentially Spain is a sales office for the reasons contained above.

Does your property fall within our expertise ? location location location

Did you know Tailor Made Lettings are renting managing property right across Poole Once upon a time we looked to cover a radius of 15 miles from our offices in Poole town centre.In recent years to enable efficient management of property it has proved a sensible strategy to reduce the working radius to within 10 miles.

So if you are a Landlord interested in our services we confirm that we cover property from Lytchett Mattravers west of Poole across as far as Westbourne & the westcliff (Bournemouth)on Poole´s eastern boundary´

Whilst the name Tailor Made maybe connected to fabulous upmarket property in areas such as Sandbanks and Canford cliffs the reality is that with 20 years trading from Poole Town centre our bread & butter property tends to be in Poole town, Oakdale, Parkstone, Lower Parkstone,Branksome, Pennhill,Fleetsbridge,Broadstone,Hamworthy,Upton,Creekmoor,whitecliff and Lilliput. These are locations where we regularly rent out 1 & 2 bedroom apartments and 3 or 4 bedroom houses.

Our presence for rentals in the Sandbanks sales office continues, courtesy of Adrian Dunford & his sales team ensuring a continuous stream of high value rental inquiries

Want to know more about renting through Tailor Made Lettings then visit our office in the shadow of the Barclays international building opposite the Dolphin shopping centre. We are at the Poole end of Longfleet Rd

www.tailormadelettings.co.uk

tel:01202 770040

Landlords on your toes & get it right

Minimize Risk The great thing about the UK is the capability of checking out someone we want to do business with before committing.

Landlords its time to get on the ball and ensure your rental agent is working for you. After all its you who pays the fee not the incoming tenant

I know that you maybe excited that your agent has found you a tenant and was quick in doing so. Be aware that in this market its far easier to find a tenant the key is finding the right tenant.

However Agents do not always provide you with the perfect tenant. So my tip for today is insist that the agent provides you with all references. Do not be fobbed off with excuses for not getting the references you expect.

Checks for a tenant should include bank reference, credit check, previous Landlord, job reference or for self employed an accountants reference. An agent can apply for these manually or use a vetting agency to obtain the checks. We tend to use the latter as they are proficient in obtaining all information and often do so within 24 to 48 hours a plus in getting a deal in the bag before your prospective tenant is lured away by other agencies.

Recently our Poole lettings office has been quite frustrated at a spate of applicants who we have turned away due to negative checks and who simply go to another agency and are granted a tenancy. Interestingly most of these tenants were intro only arrangements where the agent was paid on completion and walked away

Often Tailor Made find out about the rogue tenant that we turned away a few months later when a Landlord comes to us for advice to resolve the problems

Many agencies have commission staff who are finding it tough in the current crisis and push through applicants who may not stack up. The most recent case I am aware of the previous Landlord had informed us that Mr H had trashed the house and left without paying the last 2 months. Yet the other agents Landlord who accepted them had not been provided with a previous Landlord reference. Agents may tell you that previous Landlords reference isnt worth having as they may be keen to get rid of a horror Tenant and so provide a positive reference. My experience shows very few owners will do this so its worth having a Landlord reference.

So there you have it the way forward is to ask your agent to show you copies of the checks that have been made and then insist on obtaining any that you feel should be provided make sure you get the complete picture.

Be nosey be safe

Tailor Made Lettings Marketing Campaign

A big push so

what worked best

Targetting Landlords we have just completed a big push to increase our property portfolio as demand has been outstripping supply. Part of our recent push included targetted distribution of 5000 flyers in the local area an increase in newspaper and glossy magazine advertising, lots of tweets and plenty of facebook promotion and an appeal to our existing friends customers and tenants to refer Landlords to Tailor Made.

So what worked best and where did the new leads appear from well it seems that an appeal to existing friends and customers showed instant results and it was surprising that when you actually asked someone if they knew of someone who had a property to rent the answer was yes.

Not too much response to media adverts. The flyers are drip feeding owners our way and will hopefully continue to do so. In all a successful campaign but we still need more property. So if you know a friend or colleague who is a landlord Tailor Made Lettings would love to hear from them even if at this stage it is only to check they are getting the right rent. We can provide comparable rental evidence in most areas of Poole & the Western side of Bournemouth.

want to live by the sea choose Poole or Bournemouth

Poole or Bournemouth Whilst Bournemouth has the nightlife & according to most teenagers better entertainment what does it offer those who are moving there who love to be near the sea. Lets face it if you are moving to a sea side town then if you had the choice the closer the better Southbourne, Boscombe seafront, the Eastcliff and Westcliff and Alum Chine all have good affordable property in heavily populated locations yet in close range of the miles of gold sandy beach’s but for Bournemouth the upmarket prime area for property is a little inland known as Talbot Woods once the favoured domain of every established lawyer accountant and doctor in the area. It’s a lovely residential area with many fine houses set in mature gardens in leafy Roads but a trip to the beach means go by car or cycle. Alternatively still in Bournemouth the Westcliff is a good location near the Sea with a lovely cliff top walk. Regrettably due to planning policy by Bournemouth local authorities over many years there are very few houses available in the Westcliff as on many large plots they have built apartment blocks. The same can be said of the majority of the Bournemouth coastline areas. Poole with its much stricter planning controls has maintained a large percentage of its houses around seaside locations. Branksome Park & Canford Cliffs are prime examples beautiful homes set in landscaped grounds with wooded walks a prime feature of these areas. The area has a blanket tree preservation order and tight control on building anything over 3 levels. Both Canford Cliffs and Branksome Park have beachfronts similar to Bournemouth but with a much better preserved cliff top pathways. Poole also has the famous Sandbanks peninsula. At Sandbanks the beach is large and there is miles of it. If you get bored with Sandbanks beach cross the chain ferry by car bike or foot to the stunning Purbecks and the beach’s of shell bay, Studland. Alternatively come off the beach and switch to Poole’s stunning harbour walks and views. Areas along the Harbour include Lilliput and Whitecliff as you get further away from Sandbanks towards Poole generally speaking the price of property lowers. For me if I were to live in a seaside town on the South Coast then Poole is hard to beat. Tailor Made specialise in waterside property both rentals and sales. For sales go to www.tmea.co.uk and for rentals www.tailormadelettings.co.uk

Info you may not know about Tailor Made

The long established Letting Agent for Poole Dorset Tailor Made Lettings maintains a choice of furnished and unfurnished property in the Poole area. Our rentals are mainly between Lytchett Mattravers (west of Poole) and as far as Westbourne & the Westcliff (east of Poole). Our main office established in 1992 is in Poole town centre on the Barclays International roundabout across the way from the Dolphin shopping centre. Tailor Made Lettings has a presence in the Tailor Made estate agents sales office on the Sandbanks peninsula. The rental & sales agencies are seperately owned but work together to promote the successful Tailor Made brand. Tailor Made Letting provide a range of rental services that include Full Management and for those who prefer to manage themselves we can provide a Tenant intro only service. Tailor Made Lettings do not take on bedsit property or student accommodation. We prefer to concentrate on the corporate market finding working people to occupy well maintained homes. Tailor Made Lettings are a dedicated letting agency and one of the few agents who do not award repair contracts and take a cut from the contractor. In fact we prefer to ask the Landlords to pass us contact details of their own plumbers electricians and repair men. After all if the Landlord has used them in the past they will know the property and save time and money. We do expect contractors proposed by a landlord to have 3rd party liability insurance. Whilst we are known for renting out luxury multi million pound homes the fact is that the 1 & 2 bedroom apartment market particularly around Poole town, Parkstone, Lower Parkstone, Hamworthy, Creekmoor, Westbourne, Oakdale etc is our bread and butter market. We are very pleased to have a very high profile in the area and this enables us to continually maintain a good register of prospective tenants. The results is that we often find Tenants faster than many of the smaller local agents. Time is money and once we have a keen taker for the property we put in place a 48 hour referencing & credit checking service. Jamie Rolls runs the Poole town centre office. Jamie born & bred in Poole is a keen golfer and member of Parkstone Golf club and is a committee member of his much loved East Dorset Croquet & Tennis club where years ago he played county junior tennis but now plays cat A doubles tennis for the club.

Landlords get it right !

To work or to Battle In summer of 1979 my mother pushed a copy of the Bournemouth echo job page under my nose telling me you have had your summer now get a job. Circled on the page an office junior job at a local estate agency. I made the call and was given an interview. On arrival at my new job there was no plush office. A ply wood screen with 10,000 pin holes, patrolled by ants and loaded with faded curling card offering shops offices and rental homes. A herringbone wooden floor and desks from the 1950s. A boss worth millions who owned 20% of property in the area and managed another 20% for old school mates. We serviced Landlords who had handed property to tenants new in the late 1940s & 50s but who had never spent a penny on the homes since. By the late 1970s the original protected tenants on regulated rents were vacating or dying. The properties were grim rotted flooring, nail sick roofs led pipes china sinks and cast iron hot water tanks. As the properties came vacant most were re-let. I organised repairs to nail sick roofs,rotted flooring,rotted windows, new kitchen sinks, gas central heating, and a lick of paint. After spending 5000.00 on a property it still looked naff but we still managed to find tenants. The result was that more often than not the properties were problematic and occupied by agrieved tenants continually complaining. I used to say that every morning I put on my tin hat ready for battle. I was rewarded with hard work, great training and the promise to myself that when I started my own business I did not want to do battle every day. Fourteen years later I was able to put that ethos into practice. No bedsits no student housing and no dilapidated homes would mean that all my energy would be concentrated on looking after nice homes and dealing with mature well mannered customers. I wanted to make work a pleasure not a chore. Find the right property choose the right occupier and if you get it right, managing the property will be smoothe and efficient. Of course many times over the years I arrived at a property that fell far below the standard required to find the type of occupier that I preferred to deal with. I was very aware that to take on a property with a load of issues was detrimental to my business so I would often quote commission rates of 17.5% way above the industry standard simply to lose the instruction. Tenant vetting was equally important and Tailor Made Lettings was the first agency in our area to provide 16 point check/48 hour referencing. Managing property is all about systems and applying risk minimization techniques that are proven to work. Experience is key and managing expectations is very important. Telling a Landlord that if he professionally cleans the carpets Tailor Made will look to ensure the tenant does the same when they vacate, follow up by a simple written pre-warning to the tenant that the owner has used a professional company to clean the carpets at a cost of two hundred pounds ready for your occupation and will expect the same courtesy when you vacate. In this instance you have managed expectations for both sides and the result will be a smoother process at the end of the tenancy with both sides aware of their responsibility. If you are about to rent your property here are some tips that are worth inquiring about before giving instruction 1. Insist on 3 references: bank, work, previous agent /landlord & a credit check. Make sure you see all three and not just the good refs. Some agents may use a referencing agency which include all these checks. Agents desperate for commission may simply want to get deal signed away and provide you with 2 good references but hold back the bad one. I get most agrieved when we turn away a tenant due to bad reference only to find they have gone to the agent down the road and been accepted. Happens all the time particularly in the multi chain agencies 2. Ask the agent to provide some comparable eveidence of rentals achieved in last 6 months for the area. Agents will quote a high rent to get the instruction then pressure you with a low rent offer because its slow to shift. An established agent will have comparable evidence to support the rental valuation and find a tenant quickly at that rent or near to it 3. Make sure you have the final say. Make it clear to the agent not to reserve your property until you have discussed and agreed the tenant is right for your property. 4. Use an agency that can provide 48 hour referencing. Longer can mean the tenant has time to see other property and your deal could fall through. Once referenced and approved by you ask the agent to set a deadline to sign the contract. Normally within 3 days of approval any longer and you need to ask why are we waiting. The worst thing you can do is wait a month until the start date to sign up then the tenant decides they do not want it. After 33 years in the business there are literally hundreds of safeguards that can be used to ensure a smoothe rental we have in place letter templates for all situations and contracts adjusted and written to cover most issues. All this with good working practice makes for happy landlords and just as important happy tenants Francis Payne

Beware! Good Agent Bad Agent

BEWARE BAD RENTAL AGENT: Choose the right agent In property Lettings Specialising is King How many of us ask the right questions when choosing an Agent The world economic crisis resulted in a strong rental market as ability to buy is diminished with of finance. The result has been many new letting agencies opening and many Estate Agents who never offered rentals or property management turning a hand into the letting market. A Question I get asked often "what makes a good letting agent" When Tailor Made Lettings first opened the Poole Town centre office in 1992 it was as a dedicated rental office. At that time I had worked in property management for 15 years during a time where the wrong word on the receipt of a prospective occupier could result in your property value halving overnight. In the 1970s and 1980s caution was key slip up in law. These days it has been simplified but the duty of care is still paramount and as in every industry specialising is king. During the late 1990s my wife wanted to return to work and came up with the idea of opening an estate agent. I had lots of room in the Rental office and so suggested that she may like to use a couple of desks and part of the window space to sell property. Within a month with 2 new staff the Sales venture opened. What became apparent very quickly is how different sales staff are in comparison to trained rental staff. The property management team were entering finite information and figures requiring a degree of concentration, suddenly we had some chatty sales staff talking over our heads about deals and applicants constantly thinking out loud. The disruption continued for several months and in the end I told my wife to find her own premises. Within 6 months she had vacated and moved to Sandbanks. The office returned to normality with my team concentrating on the task of managing the issues that arise when renting property. The team of 6 comprised as follows: 1. Owner manager 2. Financial controller 3. Lettings negotiator 4. Property inspector_ problem solver 5. Compliance Administrator 6. Receptionist - Administrator All have been through various levels of training and qualifications. All have been kept up-to-date with the latest changes in Law and compliance. So tell me how many Selling Agents that converted to rentals provide this kind of staffing and where did the training come from. An established letting agent has been through the mill and back many times. Along the way the agency has made errors paid for them and rectified the systems to avoid them in the future. This build up of experience is very important. Too often over the years I have heard agents at conferences or seminars at the bar making silly comments "I don’t take any nonsense from my tenants I really tell them where to get off if they dare question me" Hello Mr Agent! This is no longer a feudal system the likelihood is that your tenant is more qualified than you and earns 5 times your wages. No doubt this is an agent who alienates tenants and as a result looses respect and good communication. Most of the time the ones making the comments turn out to be inexperienced or migrating from sales to dabbling in lettings as well. So a Letting Agent - Property manager is a specialist that you as a client employ to find a tenant and minimize risk. My approach has always been nice people in nice property makes my life as an agent easier and I do prefer a hassle free work environment as opposed to Get them in at whatever cost because we need the commission . This attitude by agents results in problems. It’s frustrating when we refuse a rental tenant due to poor references then they go to the agent along the Road and are accepted immediately. You have to ask yourself did they reference and if they did what did they actually produce to the owner. Over the years as an agency we have turned down offers to manage bedsitters, houses in multiple occupation and student accommodations. Why? Because these types of properties are problematic and managing them will result in a lot of time being spent resolving issues taking staff away from their day to day management tasks. There may well be some good estate agents who double up as letting agents but finding the good tenant may only be half the necessary qualification. The real Letting Agent Property Manager has the knowledge and expertise as to how to deal with things when a good tenant goes bad. Francis Payne